Application mediated communication: Panoptic surveillance in online transportation

<p>This study aims to reveal conditions that have been neglected so far regarding the development of communication technology in online transportation. With a large number partners, company provides features service users provide an assessment motorcycle taxi drivers. Companies are no longer present discipline their workers with strict regulations, but by using panopticon monitoring system is delegated users. This uses qualitative approach conducting surveys and interviews drivers The results participant were then analyzed supported documentation studies originating from books, journals, some data obtained media, or also known as triangulation. show implemented certainty supervision it forms those who supervised forming homogeneous behavior. power relations occur between companies partners place vulnerable position symbolic violence through supervision. </p>